Runtime errors can have different causes. Most of the time, however, there are faulty Windows files or an antivirus program blocks certain BPM Studio files. We have a program that fixes the most common runtime errors.
Please download our RepairTool from: https://customer.alcatech.de/files/AlcatechRepairTool.zip.
Finalize this and execute the file AlcatechRepairTool.exe.
Then click on the tab "Sonstiges" and then click on "216 or 217". Depending on which runtime error is displayed to you.
Please pay attention to the further information in the program and if necessary check your antivirus program and set BPM Studio to the exceptions.